FAQ & Help Center

At Sniffingchows, we are here to help! Find answers to common questions or reach out to us directly.

1. How Can I Contact Sniffingchows?

• Talk to our live chat for quick assistance.

• Fill up our contact form [Insert Contact Form Link] to reach us via email.

2. What Are Your Operating Hours?

• Our support team is available from Monday to Friday, 9 AM - 6 PM (SGT).

• We are closed on weekends and public holidays.

3. Where Does Sniffingchows Deliver?

• We only deliver within Singapore.

• International shipping is not available at this time.

4. How Long Does Delivery Take?

• Orders are processed within 1-2 business days.

• Delivery typically takes 2-5 business days from dispatch.

5. What If I Receive a Damaged or Expired Product?

• We offer a one-to-one exchange for items that are spoilt, damaged, or expired upon receipt.

• Issues must be reported within 48 hours with clear photos.

6. Do You Accept Refunds or Returns?

• No refunds are allowed unless the product is out of production.

• We only allow exchanges for eligible items.

7. How Can I Track My Order?

• A tracking number will be provided once your order has been dispatched.

• Check your email for tracking details.

For further assistance, feel free to reach out via live chat or the contact form!